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Russell Automotive Centre

Based in Brent, London

5.0 out of 5 29 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

VW GOLF R32 owner review - Service & repair works

Reviewer

Another excellent visit - top quality service backed up by regular communication about progress of the job

Reviewer

Very good service

Reviewer

My car was having intermittent faults. Garage Express kept me fully informed and identified faulty components that thankfully have been a solution to the problem. At every point I was informed about costs and whilst I was alerted to other parts to replace 'soon' there was no hard sell.

Reviewer

I have been going to Russell Motors for many years, that is a testament in itself as to how high I rate the garage, in both staff and their service. Well done to Steve and his team.

Reviewer

I have a great deal of trust in Russell Automotive. They have always done a great job on my car and they don't overcharge.

Reviewer

Great prompt service and reasonably priced

Reviewer

Always a very pleasant and professional team. Leaves you with a feeling that the work has been carried out well and as requested. Well done.

Reviewer

Very efficient, and very well done service. It was a major job and I'm happy it was carried out but such a renowned and trust worthy garage.

Reviewer

Always so helpful in getting work done very quickly or at the last minute when I have forgotten I need an MOT or service.

Reviewer

Excellent service. Phoned and told what work was required. Car was even valeted when I collected the car. Will definitely use them again.

Reviewer

I have relied on Russell automotive to maintain my A6 since its first service after purchase. The service provides has always been excellent and I feel I have received good advice on the merits of any work proposed so the cost of ownership is acceptable. I shall continue to use Russell Automotive after I change my Audi

Reviewer

It is rare in this day and age to receive such wonderful service. I cannot praise this garage highly enough. They are now my garage of choice and I have recommended them to friends and family. Thank you, thank you, thank you.

Reviewer

17th November 2013 Dear Jane, I would like to say a very big THANK YOU to the team at Russell Automotive & Garage Express. As I am about to do a long journey to Ireland in the car I was a little unsure about the conditions of my tyres, especially the one that had a bubble in it. I sent you a photos and you told me straight away that it was dangerous and should be changed. There was no problem with making an appointment. I was told to bring the car in and you would have the tyre changed and all the other tyres checked for me in approximately half an hour. Whilst I was there I even had the screens finished with your magic solution rainex so that they are kept clean and clear. My mind is at rest that we can have a safe journey. Clive will drive and I will enjoy the scenery. Thank you once again. I always get honesty and great service from your team and would always recommend Russell Automotive & Garage Express to all my friends and family. Best Wishes Manoj Malde

Reviewer

I have been to Garage Express twice in the last few months. Both times I've been really impressed with their customer service, friendliness and punctuality, not to mention efficiency in servicing and MOT testing my car. I have had to take my young son with me and they even had a selection of toys and cars which kept him amused while we waited. I wouldn't hesitate to use Garage Express again and would happily recommend them to others.

Reviewer

I was so impressed with them that I recommended them to my friend.

Reviewer

A first rate garage in every respect. My car is still under manufacturers warranty and the overall experience was far better (and more convenient) than a visit to a main dealer