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Favells Garage (Countesthorpe)

1-7 Leicester Road, Countesthorpe, East Midlands, LE8 5QU, GB

4.9 out of 5 2,021 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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No star rating

Usual prompt honest. Good work.

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Garage selected because of trust in the honesty of the owner and his staff.

Reviewer

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Always receive excellent service right from the friendly way the phone call is answered, to the returning of my car after repair. I completely trust their diagnosis of the problem and quoted price for the repair.

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Excellent service, as usual. Would not take my car anywhere else.

Reviewer

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Son's car in need of urgent help! Ken, as always, so helpful in sorting out problems and rectifying. Many, many thanks!

Reviewer

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Once again great service from Favells. Aside from a job well done on the mechanical front. they contacted the firm dealing with my warranty and made every effort to recover my costs for me. Never go anywhere else. would recommend to anyone.

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The staff are very helpful. The service is excellent. It feels like they really care.

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As ever, I'm very happy with the speed that they managed to fit us in.

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Excellent service and care. Highly recommended.

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Excellent service and quality of work. Always kept fully informed of progress and very friendly.

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I have used this garage since 1989. The staff are always most helpful with any enquiries I have. they now take care of both my vehicles.

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A first class service all round.

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Very helpful. Give complete peace of mind knowing the job is done properly.

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First class attention. Prepared to go the extra mile to resolve issues a previous garage I used had not attended to.

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Excellent work, solving a difficult problem. They have great technical knowledge and all the equipment.

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Excellent service as usual; always kept informed of what is happening and what needs to be done. Very well done!

Reviewer

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They gave good, honest advice. Booked car in for a service, MOT and replacement of a switch. They phoned to say that the service was not needed because of work done previously and that the switch would cost between £25 - £90 depending on what they found when they took the old one out. They advised that for the potentially high cost it really was not worth doing. Certainly some other garages I have used would have just done the work regardless. They have saved me a sum of money. Long may they continue in business, they certainly have ours.

Reviewer

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The attitude of the reception staff inspired confidence in the integrity of the service provided.

Reviewer

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Always a pleasure to be with them. Like the way they pick up the car and drop it back.

Reviewer

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As always, the service was excellent and everything was explained.