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Favells Garage (Countesthorpe)

1-7 Leicester Road, Countesthorpe, East Midlands, LE8 5QU, GB

4.9 out of 5 2,021 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Thank you for all your help! Favells

Reviewer

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Friendly service, lovely staff made to feel welcoming,very fairly priced and got me back on the road quick.

Reviewer

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Excellent service and great staff. Thank you all.

Reviewer

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Always helpful and trust them implicitly

Reviewer

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I've used this garage a few times in the past for my own car and now I'm taking my families cars to them. Always polite and knowledgeable staff who always do any job to a high standard. Highly recommended and thanks again

Reviewer

No star rating

I told the garage that I didnt want a diagnostic check as I knew what the fault was. They then ran the test and charged me £50 extra to my MOT fee, claiming that they had to reset the light for the car to pass the test. 3 other garages have since told me that you wouldn't need to reset the light.

Reviewer

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Would highly recommend.

Reviewer

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Always very helpful and print off official Vauxhall service schedule and work to that. Very impressive.

Reviewer

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Excellent, friendly and professional services. Have used several times and will keep going back if I need anything sorted for my car.

Reviewer

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Excellent no nonsense approach. Didn't do anything that wasn't required. Good price for the work undertaken. Will definitely recommend to my friends.

Reviewer

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Very good staff. Very helpful. Nothing too much trouble. Will use again.

Reviewer

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I was concerned that my warranty was not valid by having it don at a non-main dealer. They printed the Vauxhall service requirements and followed them to the letter, also using genuine Vauxhall parts, so there can be no potential dispute. I was very impressed with this and the general attitude of the garage principal.

Reviewer

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Always good, quick, excellent service.

Reviewer

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Excellent service from start to finish.

Reviewer

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Have previously tried to leave message on answerphone to book service/MOT and have found that this is not an efficient way to get your car booked in as the answer machine is not necessarily checked at timely intervals.

Reviewer

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Main VW dealer had advised discs and pads worn and need replacing for £250. Spoke to Favells and I was quoted £175. Upon inspection Favells advised the discs and pads were less than 50% worn, so did not need doing. I appreciated their honesty. Well done!

Reviewer

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Very, very pleased with everything. Polite people, reasonable rates - very happy.

Reviewer

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It was an absolute pleasure to bring our vehicle to Favells, for an interim service and M.O.T, and be treated as a person rather than being a moneymaking machine at the main dealers. As we are new customers, new to the area, we could class this as a really positive experience. Thank you.

Reviewer

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Made to feel valued as a customer. The service here is second to none. Always willing to go the extra mile.

Reviewer

No star rating

Excellent service. Very good company.