Very high standard of work my car had a vrry bad rattle the engineer found the cause and fixed it
David Martin Motor Vehicle Engineer
Thedwastre Place, Station Hill, Thurston, Bury St Edmunds, Suffolk, East of England, IP31 3QU, GB
Customer reviews
We share consumer feedback and verify each review as far as possible.
Collected my car from the side-street when a pothole had destroyed the tyre, fitted a new tyre and texted me to say it was ready for collection IN TWO HOURS! That is 5 STAR service.
I have been a customer at this garage for many years and have always received excellent service and advice from Adam and his staff.
Always very helpful.
Thank you.
I've used this garage since I moved into Thurston and am very impressed with the level of service. The technicians are well qualified and professional. It's fair to say it is not the cheapest garage in the area but I believe it offers the best value.
I'm always very happy with the service here, particularly being kept up to date with progress / checking if I am happy to go ahead with any work that needs doing :-)
Thank you
Always great service, from a garage I trust
Always first class in everyway!
Fantastic service again. I limped my car in with a clutch issue one evening, I was warned how busy they were but within a few days my car was ready for collection. Prompt and informative communication as always. It’s such a relief to have a garage I know I can always trust. I would highly recommend.
Amazingly, even on a Friday, dropped car off in afternoon and returned repaired before close that same day. Regular customer. Would highly recommend.
I had a brake light out. I contacted Adam at the garage and he said he could do it that afternoon.Lights were checked, bulb replaced in 15 minutes. I have used this garage for annual services previously. Everyone I have dealt with is friendly and helpful.
I cannot fault this garage, they text my husband to let him know what they had found, what actually needed doing, and what the problems they came across, and an estimate. So helpful at every stage, go above and beyond to help us. 100% satisfied and that's why we have booked our next service/MOT in.
An excellent garage in every way.
It was the first time I had used this garage and I was very impressed by the information given by text to keep me informed and I have since used the garage to replace tyres and the car was checked and advice given. Also very prompt and friendly service.
Excellent service and really good communication.
Used this garage on many occasions and always been entirely satisfied. Recommended them to friends too who also now always use this garage. Very very good on explaining what needs doing and why and talking with customer before work is done.
Efficient, perfect tyre repair. Helpful contact throughout.
Great garage and a great team.