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Basingstoke MOT & Servicing Centre Ltd

Unit 1 Marlborough Mews, Crockford Lane, Chineham, Basingstoke, South East, RG24 8NA, GB

4.8 out of 5 1,408 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

The kind lady at reception took the time to explain what the issue with my car was and how they fixed it. I’ve not had that before and will definitely make this my go-to MOT/Servicing and repairs centre. Thank you!

Reviewer

No star rating

Always an excellent service with super friendly staff. I cannot fault any work I have had done over the years by the centre and highly recommend them.

Reviewer

No star rating

Made contact to see if they could book me in that day for a brake shield issue. They were very accommodating, have good advice over the phone initially. They were. friendly and didn't seem to just want to sponge money. The job was done and very reasonably priced. Definitely use again.

Reviewer

No star rating

What an absolute pleasure it is dealing with the team at Basingstoke Garage! Highly recommended! A huge thank you to Emma, Chris, and Darren — the repair and welding work on my Transit was top-notch, and I’m back on the road again. All the best, Mr. Rivera

Reviewer

No star rating

The service I received was in acceptable and advantage was taken of my good nature and trust in them .. The termology for the parts were confusing the work was don a year ago on the same parts as I have proof of purchase and trusted installation as I watched it happen but these are charging double…

Reviewer

No star rating

The young lady on reception is super friendly, knowledgeable & helpful. The rest of the staff are also very efficient & approachable. I wouldn't hesitate recommending this garage from my most recent & previous experiences.

Reviewer

No star rating

Hi there very dissatisfied I been 7 min late for my MOT caused by trafic and the guy behind desk with big satisfaction told me sory you lost the appointment I tried to explain and with smile on he's face said sory you late never again use this garage

Reviewer

No star rating

As always, impeccable service, radiant smile from Emma. fantastic work, honest, trustworthy caring garage and excellent value. Thank you again guys

Reviewer

No star rating

Great, quick and efficient service. Staff were so knowledgeable and friendly - especially the lady on the booking desk - thank you ☺️

Reviewer

No star rating

Friendly and knowledgeable staff. Very efficient system in place that works very well.

Reviewer

No star rating

Avoid them if you can. They will look for one reason or the other to fail your car. You can't trust them.

Reviewer

No star rating

I would not take my car anywhere else, you get a great service, individually dealt with, very honest and trustworthy place to take your car.

Reviewer

No star rating

Wouldn’t take my car anywhere else, friendly staff, service and MOT done in no time at a great price , plenty of places to park and less than ten min walk to chineham shopping centre, see you in a year 👍

Reviewer

No star rating

Stitched me up for more work after the first MOT (I should have gone to the DVSA then), ordered wrong parts and dragged it out to the end of the month knowing I have mobility issues, telling me in front of other customers that they (Garry) thought I was selling the car and was getting 'Motorbility'.

Reviewer

No star rating

Will never use again, paid for work which wasn't even completed. Tried speaking with someone and was told he was the manager, he laughed at me down the phone numbers times, digesting behaviour!!!!

Reviewer

No star rating

The Staff at the reception was extremely haughty and rude

Reviewer

No star rating

DO NOT USE THIS GARAGE! This company failed my MOT and theyquoted me £700 to fix the issue. Took my car to another mechanic who confirmed the issue was non existent. As a young female they have clearly tried to rip me off. Very untrustworthy, will not be using this garage again.

Reviewer

No star rating

I had an issue with an exhaust I had fitted recently by another company. The mid and rear sections were not connected. I called BMSC and spoke to Gary, came down straight away and it was fixed in minutes, and without charge. Great customer service putting customer first. Would use again.

Reviewer

No star rating

Very friendly staff , very helpful and great prices

Reviewer

No star rating

Always helpful trustworthy calm and precise. Really good garage.