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Paul Richards Motors

Footprint Place, Dutchy Road, Heathpark Industrial Estate, Honiton, South West, EX14 1YD, GB

4.9 out of 5 181 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Paul Richards is an excellent garage. They treat you with respect and compassion. I had several issues shortly after I purchased a car from another dealer, and not only were Paul Richards sympathetic and supportive, they were experts in their diagnosis and repairs.

Reviewer

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During this upsetting and frustrating time the entire garage staff have been supportive and helpful through and continue to be

Reviewer

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They fixed my car at short notice. I found the staff and service to be excellent and was pleased with the price. I would thoroughly recommend them.

Reviewer

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Heading home, the Auxiliary belt snapped on our car. Motor Parts Direct directed us to Paul Richards Motors. They fixed it there and then. Super helpful. Super friendly. Loved our Cavapoo. Thanks to them, we got home safely. I've never enjoyed a visit to a garage before visiting these guys!!

Reviewer

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What a fantastic garage, courteous, polite, timely and efficient. What more could you want? The reception staff went out of their way to help me as did the excellent technical staff. Outstanding customer service and a pleasure to deal with. Great prices also.

Reviewer

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Terrible, booked for some fault finding and mechanical issues. A whole working week later and nothing had been done with no explanation other than “the boss is away” (no-one knew where) not a single phone call coming from them in a week despite me chasing for updates. Negligent. Appalled.

Reviewer

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On holiday I was unable refill the car. It was such a relief to find such a good garage.

Reviewer

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I dropped the works van off on Wednesday 7/2 for a minor issue. After a clog days being promised a call I decided to call them. Nothing had been done to the van. Mechanic who booked it in was on holiday for a week. Steer clear

Reviewer

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Brought a car from Paul - the garage found underneath the car was full of rust! This was all covered with black spray paint so it would not be visible. The garage found numerous other problems which were covered up with aftermarket products and ensured no way this would pass an MOT.

Reviewer

No star rating

The staff here are absolutely brilliant. Lorraine,the receptionist pulls out all the stops to get you booked in ,and the mechanics do everything that they can to get your vehicle fixed properly at the first time of asking. I always recommend this garage for great work at a fair price.

Reviewer

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Always very helpful. A garage that you come away from and know you haven't been ripped off. Will never go anywhere else.

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I have 100% confidence in this garage.

Reviewer

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Excellent garage. Competitive pricing, always check before doing work. Never change anything that isn’t broken, never talk to me as if I’m clueless because I’m a woman. Result. Never go anywhere else now.

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Tourist in distress. Excellent response to our problem. Courteous and efficient service. Excellent staff. Faultless. Congratulations on great company.

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Very trustworthy. Always helpful.

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They're really great here. Helpful and they also don't treat you like an idiot, as some other garages do!

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Friendly and quick service. Worked around my plans to minimise disruption whilst on my holiday.

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Very helpful and friendly. Good communication and honest.

Reviewer

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Have used a couple of times since for other vehicles and have had excellent service.

Reviewer

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Awesome garage, Pauls knowledge is unbeatable.