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Audi-Specialists.Co.Uk.Ltd

40 The Causeway, Burwell, Cambridge, East of England, CB25 0DU, GB

4.9 out of 5 357 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Dedicated team. Discovered a previously unknown issue that was not immediately detected but further troubleshooting resolved it! I will use and recommend them for future.

Reviewer

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So helpful and efficient, they dropped everything to help me. Would definitely recommend and use again

Reviewer

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Shane is a rare find. He is a gentleman mechanic. He is straightforward and honest. He doesn't give you sales talk or charge a penny more than is needed. Services non-Audi cars too. Highly recommended.

Reviewer

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Shane was extremely helpful, the service was excellent and I couldn’t fault anything. Will definitely use again and will recommend to friends

Reviewer

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Andy was great! My local mechanics struggled to diagnose the issue so I contacting Andy through the website, straight away he offered more insight and solutions. So much that I made the 1.5 hour journey to his garage. My underlying issue was soon fixed by professionals at a very reasonable price.

Reviewer

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Always pleasant and helpful Andy and Shane. Well laid out service/planned work structure and prices. Always, any extra work identified is spoken about and only carried out at your consent. Free courtesy car available.

Reviewer

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Never used these guys before. Broke down but they were happy to have the car recovered to them. Diagnosed & repaired quickly. Very pleased with their excellent service.

Reviewer

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Have used Audi Specialists at Burwell for many years. The clutch on my Q3 urgently needed replacing & Shane squeezed me in at very short notice. Always top service at this garage.

Reviewer

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The quick thinking and knowledge of Shane and the team saved my car being out of action for weeks. They also saved me a lot of money. I also appreciate that they listen to what I am saying.

Reviewer

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Efficient and professional service by Audi experts at a very reasonable cost - replacement Audi part sourced overnight and quickly fitted. Highly recommended.

Reviewer

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Fantastic service. Going away camping and broke down on M25. Vehicle was recovered to Audi specialists, the next day fault diagnosed, Shane shuffled some work around and the mechanic worked into the night to have me back on the road 2 days after the breakdown. Brilliant service that can’t be valued.

Reviewer

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Shane and the guys at Audi Specialist provide an excellent honest service. I’ve used them for a number of years and would be happy to recommend them to any of my friends and family. 5 stars

Reviewer

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Annual MOT visit, courtesy car available, friendly welcoming arrival. Phone call to advise of necessary work to be done, agreed for work to be done. Car ready for collection well before I expected. Advised of all works carried out and why, and satisfactory MOT. Work done costs very, very acceptable.

Reviewer

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I just wanted to thank Andy and Shane for delivering quality service and mechanical expertise! Really pleased with their help and assistance due to my medical issues and getting our cars sorted. We strongly recommend these guys for their excellent friendly, helpful and consistent service. Rob.

Reviewer

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This is brilliant garage. Quality of work first class. The costs are reasonable. The staff always go out of their way to help with everything

Reviewer

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Car had a slight coolant leak and asked Audi main dealer to check, no problem found. Kept topping it up as leak manageable. Topped up before 200m drive, coolant light 100m, topped up, again after 60m and 30m. Called Burwell and they fitted car in, water pump knackered. Fixed in 1 day. Brilliant.

Reviewer

No star rating

Shane was amazing. He offered/arranged a courtesy car for me but on arrival he was honest and explained my car could be fixed in 45 mins so I could wait & they would do it now. Shane got the car fixed & turned a stressful situation into an easy fix - thank you so much

Reviewer

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Very welcoming on my initial approach and very helpful with booking car in for work to be done. Updated before any additional work carried out. Very reasonable hourly rate also very pleasant staff. Will be back for next MOT, or other work I don’t want to do.

Reviewer

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They took my car in on short notice and sorted out my headlight issues ahead of their Christmas break. Very helpful. Used them before and will use them again. Recommend using this garage for any Audi issues.

Reviewer

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Wanted a Haldex oil change on my S3 as I doubted Audi had cleaned the gauze filter when they did it. Glad I went to Shane and Audi Specialist to get it done; video evidence provided of the horrendous state of the filter. Money well spent; I'll be back to get a professional job in the future.