Outstanding service. Recently moved to the area and needed a reliable garage for MOT and repairs. The MOT was thorough, and Emma clearly explained the work needed with honest costs and timescales. Quality parts, fast turnaround, and truly first‑class service. Highly recommend.
Baldwins Lane Service Station
Baldwins Lane, Hall Green, Birmingham, West Midlands, B28 0XB, GB
Customer reviews
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Polite,helpful & friendly service from start to finish. Very useful pick up/drop off or courtesy car service so my day wasn't wasted waiting for completion. Really good offer of free MOT with full service saving another visit too. Will definitely be using them again & recommending to others.
Courtesy, helpful staff, friendliness and excellent work, you don't get that very often, these days, but Baldwins Garage is a classic example of how things should be done. Excellent,in all ways. I shall be using them, every time, in future. Highly recommend them.
EMPLOYEE driving RECKLESS in clients car!! Very RUDE and ARROGANT management when reported incident. Witnessed harsh braking and accelerating which nearly caused a COLLISION with myself. If you own a Grey BMW 3-Series (Reg-YF13) which was in this garage on 20/6/22, your car was being abused. Avoid!!
Have used Baldwins Lane Garage for many years now and find them totally professional, helpful and genuinely honest people. I would recommend them very strongly.
When we had given up hope of getting our TT back on the road due to very high quotes and poor advice from mainstream garages, Baldwin’s lane were superb! The final cost and quality of the work was fantastic. Thank you guys! Highly recommended!!
Was charge three times the price of the part. Simply internet search should have indicated them that even the most expensive brand is half of the price, but I don't think they bothered.
Good service.
Pleased with the work done and honesty about work needed because of the low yearly mileage of the car no service was needed.
Excellent and friendly customer service.
Good family business
Prompt service
I have used this garage for many years and always found all the staff courteous, kind and efficient. Would not go anywhere else with my car.
Always pleasant and courteous. Will collect car and return. Highly recommended.
Excellent service.
1st class service.
Satisfaction guaranteed.
Satisfactory.
Main dealer said my brake pads needed urgent attention. Booked in here. Within 30 minutes, told there was no urgency as still 5000 miles left on the pads. John and Sean should be applauded for their refreshing honesty! I could have been duped and been no wiser. Praise to Ray, Emma and all the staff.
Very good counter staff. Car provided while MOT was being done.