I’ve had my car (Mini Countryman Cooper) serviced by Burch Motor Works for a number of years. Dave & Vicky in particular, have always looked after me very professionally.
Customer reviews
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They always go above and beyond
Burch Motor Works are always helpful but in this instance following a breakdown, we’re particularly helpful in getting our car in at short notice and attending to it quickly
Transparent pricing, charger what they quoted me. Quality work and customer service. Good facilities in the waiting area. I would use them again
Always helpful and friendly staff. Very happy with the standard of work completed
Always helpful and great service
Friendly and helpful service. Faults and work well explained.
Extremely knowlegeable and helpful. Able to resolve issue quickly and were very empathetic in all their conversations.
This visit was after the MOT. A detailed estimate was provided, a date agreed and reminders were emailed to confirm the date. The car was booked in and the work being done was confirmed. A time was given for the car to be ready and a phone call made for pick up. Very helpful staff.
I wouldn’t go anywhere else but Burch motors. Friendly, reliable and great communication. Can’t rate them highly enough.
Absolutely fantastic service from Burch Motors. Clear pricing, with no surprises. I was kept up to date throughout the works, which were carried out to a high standard. A credit to the industry.
Great service from Burch Garage! They diagnosed a whining noise as a bad front diff, fitted new front brake discs & pads, and did a full drivetrain oil/seal/filter service. Outstanding work and quick turnaround—all done in under 2 days. The car drives brilliantly now. Highly recommend
Very prompt and efficient service. All you could want.
intermittent problems with remote locking for several months, Vicky was v helpful at first. I booked in but would be a charge of £95 to investigate with no certainty of a satisfactory outcome, I couldnt afford so cancelled. 6 months later I try to book in they are refusing my business for anything.
My Z4 suffered a sudden roof failure. My recovery service managed to get the roof closed (but still insecure). Burch were happy to let me to bring the car to them that day. They fixed it in 2 days. I cannot give the staff and service I received enough praise for how they treated me.
I have had my car serviced and worked on from new The team are very helpful and polite and was in contact for any me of additional work that was needed.
I have used Burch motors over a number of years and cannot fault their knowledge, professionalism and efficiency. All the staff are friendly always approachable and give excellent advice. Prices are fair and far more reasonable than main dealers.
Great service again. Clear about what was being done and cost . Explained everything. Reasonably priced. Recommended
Lovely people easy to deal with. They give you confidence that your car is being properly looked after. Prices sensible. Recommended
Usual efficient customer friendly service. Just MOT and minor service ...no issues.