Excellent service from start to finish. Can't thank Gareth & his staff enough for dealing so professionally with such a complex problem. Who would have thought that a simple mistake of putting too much oil in the engine would cause so much grief. Damage was extensive. Cylinder head wrecked with 9 rockers snapped, 16 valves bent & high pressure fuel pump seized. After replacing cylinder head & 2 yes 2 new high pressure fuel pumps ourselves we could still not get the car to start. After speaking to Gareth at Euro Performance, who was extremely helpful, we decided to put the car in his care. I am very pleased to say that after extensive diagnostic testing he advised that the new high pressure fuel pump that we fitted was again defective and needed to be replaced. Throughout the process I was kept informed. At the end of the day Euro Performance resolved the problem and I can report the car is back to full health. Massive thanks to all involved. Finally I was always kept abreast of any costs involved. Gold stars all round. Thanks again for all your help and understanding. Would have no issue using this garage again in the future.
Euro Performance Ltd
Unit 4 Llantrisant Business Park, Llantrisant, Llanharan, Wales, CF72 8LF, GB
Customer reviews
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After taking my vehicle to several different garages, including two main dealers to try and diagnose a fault, Euro performance found the problem and offered a variety of solutions to fit my budget. Extremely knowledgeable technicians, easy to deal with and polite front desk and came highly recommended. I will definitely be using Euro performance for all my future needs.
First time at europerformance. Excellent service, kept up to date on everything. A nice touch was pictures are taken of work being carried out and old parts shown to me. Jodie at reception was very helpful and professional and I cannot recommend enough. Keep up the good work guys there's not enough good trusting garages around. Will be back
This week was my first visit to Euro Performance for the first service due on my car. I had a brilliant experience from my first phone call with the receptionist, Jodie - right up until I collected the car later the same day. Jodie was very knowledgeable on cars and explained everything very clearly. The price, the service itself and the work carried out was excellent. The car was given a quick wash on collection which was the cherry on top. These guys run a tight ship and I felt totally reassured throughout the whole process. Would recommend to anyone.
First time I have taken my car to this garage - very pleased with the electrical repair carried out - friendly and helpful staff. Would use again
Car issues explained clearly, all issues dealt with expertly. Good customer service, will defiantly use garage again and recommend.
Was really happy with the timing belt and water pump change on my Audi. I had a little problem the day before where I lost a lot of water coolant. I explained this to Euro performance and they were happy to check and sort the problem out along side with the scheduled job and if I had any problems to bring it back. I would recommend this company to anyone who is worried about leaving their car in the hands of a garage. 5star rating all round. Thanks europerformance
As usual top service from Europerformance. Highly recommended.
Outstanding customer service from the first telephone call to collection of vehicle. Faults explained in detail, exact price given before any work carried out with no hidden costs. Car was even washed ready for pick up, amazing! Will definitely be using again. So nice not to feel ripped off. Many thanks.
The garage kept me updated with the progress of the repair right through to picking up the car.Very professional and would definitely use Euro Performance again . FANTASTIC SERVICE
Absolutely fantastic service, from picking up the phone to picking up the car. Job was completed with the stated time, and was washed. The team are very experienced. Very clean and tidy workshop. The staff are very friendly. Would definitely use them again.
Excellent customer service, everything was explained in detail for cam belt change. VW dealer did not explain all they were going to do in advance hence choice was Euro Performance. To my surprise on collecting my car it was cleaned inside and washed. Thank you to all at Euro Performance you have won me over.
Very please with the service provided by this garage. Hassle free from the time of booking, work carried out as agreed, no extra added costs, plus they washed my car which I was extremely grateful for. Big thumbs up from me.
Very professional service given. Advice offered and expert knowledge shared. Great diagnostic print out given which gives peace of mind that everything was checked and any faults identified. Suggested dates for worn parts to be replaced and a reminder service to ensure not forgotten. Upfront about costs and no hidden charges.
Excellent and friendly service and I will use again
Would highly recommend this garage, all work explained fully even down to the cost before the work was carried out, something I've never experienced with a garage before! The workshop and offices were as spotless as my car when I picked it up. Dealer service without the exuberant prices.
An excellent garage. Have used them for several years. Top class service and totally trustworthy. I would not go anywhere else. I have no hesitation in recommending them to anyone. Have just changed my car and had it serviced by them today. Same exceptional service.
Excellent communication clearly explaining problem and cost before carrying out any work. Courtesy car more than adequate and available for length of repair. Car returned clean and ready to go. Job done no fuss !!
I took my vehicle here because it specialised in my make of vehicle and I had a quote from my main dealer which was scandalous. when I asked for a price over the phone Euro performance got back to me within 10 minutes and it was half the price of the main dealer and the work they done was excellent
Bye Bye BMW service, hello Euro Performance service I found Euro Performance easy to talk to, everything clearly explained, no woolly prices just clear precise estimates. Work completed on time, problems sorted. At last my car is running the way it should, I have no hesitation in recommending this company. Well done guys ( and ladies !! )