I have used this garage for many years and the service level has always been very high. Sue contacts well in advance of a service due or the MOT being due. Mark, the owner is very experienced and takes the time to explain what they have done and any concerns they may have, as does Sue.
KVMS Chester Ltd
Unit 1A Broughton Industrial Estate, Broughton Mills Road, Bretton, Chester, Wales, CH4 0BY, GB
Customer reviews
We share consumer feedback and verify each review as far as possible.
The vehicle was booked in for a MOT. Upon arrival, the MOT was carried out which meant that the vehicle could be driven away within 30 mins.
Brilliant service as ever!
Sue is always so friendly and helpful and keeps you fully informed about progess and Mark is really professional, inspiring confidence in everything he does
Really impressed with the level of customer service , helpful information and pleased with the work carried out on my car , will be returning for service and mot
Very impressed with the service received at KVMS. Mark and Sue pay great attention to the work being done and provide regular updates via WhatsApp which was very helpful. Will definitely be using their services again for my XC70.
The staff at the garage are excellent because they consistently go above and beyond in their work, and the owner provides complete, one hundred percent attention while they are working on the vehicle. It's the only garage I trust with my car
Very helpful receptionist and quite obvious that the owner is fastidious with his level of car for me and my car.
I called in at KVMS garage to book an MOT at short notice, managed to get it booked in that very afternoon. MOT completed with one advisory fully explained to me. Happy customer, also informed that having supplied my contact details a reminder will be sent for next years test.
Mark is probably the best mechanic out there, and I’ve been to a lot of garages over the years. Looks after 6 of my vehicles and never have any problems at all. Try him, you won’t go elsewhere after.
Mark the owner at KVMS is the only person we trust to work on our car and he is totally trustworthy work carried out is always of a high standard, Sue his PA is absolutely brilliant keeps you updated at all times her efficiency and standards will not be beaten
Excellent professional customer service
Having used this garage for significant years', the outstanding service and quality of work is what keeps me going back. The flexiblitiy of being to email; phone or message to get the car(s) in in short notice with any preventative work is second to none. Sue is excellent and a absolute asset.
Fanticcccce
Amazing service from Mark and KVMS! Always feel like I’m in safe hands. Thorough job done, explained everything clearly and took videos to show me the work needed. Sue was so lovely too and kept me informed. nothing was too much trouble. Highly recommended garage, would trust completely.
Once again KVMS provides excellent service. Above and beyond this time. I had a suspension spring go yesterday, took it in the same afternoon and received a call before 9:30 am this morning to say my car was ready. Amazing, thanks so much. Wouldn't go anywhere else.5*
Mark was brilliant at showing me the parts of the car that needed work and explaining why and, despite me not having a clue about engines, it all made sense! I feel completely reassured that my daughter’s car is now much safer to drive. Sue, in the office, is brilliant!
I have used KVMS now for many years as I have always had great service. The business is run in a very professional and friendly manner. Thank you.
Wouldn’t go anywhere else now after some bad experiences .
Super helpful staff who explained the issues and my choices in simple terms and did not overcharge me when they could have. Will visit them again.