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Kilgannon Motors Ltd

Newmarket Garage Falkirk Road, Bannockburn, Scotland, FK7 8JD, GB

4.9 out of 5 1,051 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

First time I'd used the garage after being recommend. Found the guys very pleasant and genuine.

Reviewer

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Service from all staff could not be better. Pleasure to see these days.

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Always excellent service.

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Excellent service, as always.

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Excellent service from the owner and staff. Very helpful and obliging. Most certainly would recommend this garage and will continue to use in the future.

Reviewer

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Fantastic service by staff. Good communication. Good price. Efficient and friendly.

Reviewer

No star rating

I have been using Kilgannon Motors, Bannockburn for a few years now and have always been impressed by the customer service, the quality of the work and the price for any repairs I have had carried out on my vehicle. A few days ago the wiper linkage on my vehicle broke and needed a complete new system. I contacted Kilgannons and they managed to book me in the very next day to have the work carried out. The work was carried out quickly and the difference to the wiper system was huge. I also had a service carried out and was very happy with the way the car was running/driving. 2 days later I discovered a small crack on my windscreen emanating from the area where the repair to the linkage had been carried out. I contacted Kilgannons and told them what I had found and without even seeing the car they offered to pay to have the windscreen repaired! For my own peace of mind and to show the damage I took the car up and the damage was examined. Without any hesitation I was given the money to have my windscreen repaired. With all repairs there is an element of risk with other parts being damaged and accidents can and do happen. I definitely feel like a valued customer and never thought for a second that the windscreen repair would have been paid for by the garage. Brilliant customer service and I could not have hoped for a better outcome. Will definitely continue to use this well run, customer focused family business and have no hesitation recommending them to others.

Reviewer

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Delighted to have found this garage. Will no longer need to worry about taking my car somewhere for repair or maintenance as have found this garage a most professional and helpful place, and good value as well.

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Extremely impressed. Good customer service; staff keen to be of assistance.

Reviewer

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Fantastic service as always, thank you.

Reviewer

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Friendly staff, Can trust their advice. Good work managing to keep older car on the road. Fairly priced.

Reviewer

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Just what you want from a garage. Collect and delivery service. Helpful and knowledgeable and great communication.

Reviewer

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Excellent service from this garage. Won't use any other garage.

Reviewer

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Excellent service as usual.

Reviewer

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It is good to talk to someone that does not use jargon. The staff are very helpful, I would recommend this garage.

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First class service as usual. All the staff were extremely friendly and helpful.

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Excellent service from the staff.

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Great service at a reasonable price.

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Great customer service. I would highly recommend. I would use this garage every time as they have a fair price too.

Reviewer

No star rating

Excellent job from helpful staff. A realistic price and value for money.