An admirable service, they even listen to the customer as to what may be wrong with the car - so much better than the main dealership.
J-Cat Independent Jaguar Specialist Ltd
11-12 Telford Close, Sweet Briar Ind Est, Norwich, Norfolk, East of England, NR3 2BN, GB
Customer reviews
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Kevin and Mark have taken care of my XJ6 since I purchased her. They have always delivered excellent service and advice. Whether it is routine maintenance or more complex overhaul work, they have done a first rate job and I would not entrust the care of my car to anyone else. If you want your Jaguar to receive the very best attention, I really do recommend that you give J Cat a try. I am sure you will be pleased.
First time I've used J-Cat but very impressed.
Excellent service, very helpful staff and great rates - will definitely use again and recommend to others.
Unfortunately I became ill and could not collect my car from J-Cat. I live on the coast and Mark brought it back to me on a Sunday! Thank you for your exceptional customer service.
I had my car booked in for a 'once over' and fuel filter changed. Both rear bushes were worn and needed replacing, garage did this quickly and gave choice of Jag parts or cheaper parts but advised that the cheaper parts can be false economy as not last as long or as good so used Jag parts, all done and dusted for less than two hours labour. Excellent work, nothing else wrong with the car. Yet again, great honest service, I'm sure other garages would have used the cheaper parts and charged full price. Always go to J-Cat for advice / problems, best place in Norfolk by far! Kind regards.
Cannot speak highly enough of the garage. The excellent attitude, offer of a courtesy car, and same day service are rare these days. J-Cat achieved more than I had experienced in past times and I will use them again when necessary. Congratulations.
An excellent Jag service, thanks.
I was delighted with the speed the work was done. The helpful staff were great. They even lent me a car at no cost.
Very happy with work and attitude of all staff I have met.
They really do a fantastic job on my vehicle on every occasion. I cannot praise them highly enough. Thanks to them.
Most helpful - nice to be shown parts and not left waiting.
Great service as always - good to see a business that is expanding in the current climate.
this is the second time I have used this garage.
Many thanks to you and the rest of your team.
I have never seen J-Cat looking so busy as they are now, however their customer service is better than ever.
Most impressed by your helpful and informative approach and by the speed with which you fitted me in, despite obviously being very busy, Thanks.
Better service than authorised dealer complete with loan car, car was washed and it was cheaper than the dealer!
Very efficient and friendly service.
I would like to thank you for the quick service I received. I did not expect you to fix it right away but I am glad you did so I did not have to return. Many thanks.