I used Mark and Kevan (of JCat) when they were employed by a private company; and then for the last 6 years since they formed JCat. They only replace or repair what is really necessary. I am very satisfied.
J-Cat Independent Jaguar Specialist Ltd
11-12 Telford Close, Sweet Briar Ind Est, Norwich, Norfolk, East of England, NR3 2BN, GB
Customer reviews
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A friend recommended J-Cat. A loan car was offered and much appreciated. I spent the morning at Norwich museum, somewhere I always wanted to visit and the full service for my car was worth the 90 mile round trip. I would use J-Cat again.
My car failed an MOT test on a Saturday due to corroded brake pipes on the rear. I called J-Cat and left a voice message on that evening. Monday they called me and they sorted it out on that afternoon. The quote was 50% cheaper than anywhere else. These guys really know their stuff and saved me hours of labour of looking around like other garages would have done. Brake pipes were replaced with copper and my car passed its MOT the next day. Once again, this was a superb and trustworthy service, cheaper than any other garages would have offered. I also got a courtesy car which was good. I will always use J-Cat as I trust them 100%. I cannot even order parts for my car as cheap as they get them! Top quality, anyone with a Jaguar should go here.
Fantastic service by people who really care about the cars the work on. Friendly and very helpful.
These guys know there stuff about Jaguar cars, very helpful and the repair bill is fair to the wallet !!!
I developed an engine warning light error so took straight to J-Cat. I didn't pre-book and despite it being just after the bank holiday and J-Cat being very busy, they offered to take a look. They plugged in the equipment and found out it was a faulty oxygen sensor. They had the part available, offered me a loan car (a nice S-type!) and repaired my car within 2 hours. Excellent service as usual and very pleased, only an hour labour too. As usual above and beyond service from J-Cat. I will always use them for my Jaguar. Cheers Matt.
Absolutely excellent service. I am very pleased.
This is the first time I have used the garage and based on the results so far I will be happy to use them again. The work appears to have been carried out satisfactorily and the price was very competitive.
Loan car was much appreciated.
Really good service and saved me a fortune over main dealer quote! Many thanks.
Really went out of their way to resolve the problem with my car. Helpful and enthusiastic.
I developed a fault on the rear of my vehicle so I took it to J-Cat. They diagnosed the problem as a faulty rear calliper, a common problem given the age of my car. They ordered a new calliper and they also noticed the handbrake cable needed replacing. The new calliper was faulty so J-Cat informed me of this and ordered another one. I am sure most garages would have just charged me for the extra work, but not J-Cat! Replacement calliper was fitted and repair was completed; the vehicle runs fine now and all for only over an hour labour charge. J-Cat were honest with me and kept me informed all the way through. Top honest service as usual. I will be visiting them again for any other problems that may occur.
Being a lady with not much knowledge of cars, always worry of unscrupulous garages. I did not have to be worried - these guys were great. I would highly recommend. Excellent customer service at very reasonable prices. What more could you ask for.
A great main dealer alternative - better value for money and you are closer to the people who are doing the work.
Fast and friendly service, I will use again.
Very helpful advice on all aspects of repairs required as always with J-Cat. I can not recommend them highly enough.
Excellent service.
Excellent service, advice and communication. From a customers point of view the company appears friendly, efficient and trustworthy.
Best service and customer care in forty-nine years of driving.
Excellent service from a small, knowledgeable and ethical workshop. We always feel they are honest and fair.