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J-Cat Independent Jaguar Specialist Ltd

11-12 Telford Close, Sweet Briar Ind Est, Norwich, Norfolk, East of England, NR3 2BN, GB

5.0 out of 5 396 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

I just wanted to express my satisfaction with the recent work done (track rod end) to my XK8. The replacement has improved steering, and is noticeable when the nearside wheel hits a bump in the road. I think you can assume you have a new customer, as I will be back!

Reviewer

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After trying three other garages, it has proved that going to a firm of specialists is always the best move. Thanks J-Cat.

Reviewer

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Mark was exceptionally pro-active and helpful with the provision of his information and advice. I very much appreciated his approach and willingness to help.

Reviewer

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As usual, I booked my X-type to J-cat for an oil change and MOT. Sadly it failed the MOT due to corroded front brake pipes. Not that bad considering they were the originals and the car is a 2001! Mark called me and informed me, and the next day they replaced the brake pipes with copper ones, at a very decent price and it passed the MOT without issue. I would not take my jag anywhere else. Fantastic service at excellent prices. I have gone to J-cat since I first purchased my X-type almost 7 years ago and have nothing to say but compliments. Thanks.

Reviewer

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An absolutely excellent service. Fitted me in at short notice, diagnosed and repaired in one day. Will be going therefor my next service. Many thanks for sorting out a fault that another garage had failed to find!

Reviewer

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Very helpful and knowledgeable. I will definitely use again.

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Friendly experts who really care.

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Excellent job as always. Thanks!

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Carlsberg don't do garages, but if they did, this would be it! Excellent service, brilliant communication, and not greedy!

Reviewer

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Really great service; I was fitted in as a repair and the job was done in a day.

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Very impressed with their customer service and electronics skills. They fixed my airbag fault for a quarter of the price quoted elsewhere! Many thanks.

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Very efficient, honest and friendly service.

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Very satisfied with the service and I will take my car back for its MOT in April.

Reviewer

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Yes, they were excellent. Sorted out my X-Type and arranged a free repair by Jaguar. Will be back for sure,thanks Mark!

Reviewer

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First visit. Excellent service.

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If it was not for J-Cat I would ot own a Jaguar

Reviewer

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I am more than pleased - and I hope there is going to be a long relationship in the future. It's nice to have confidence in a garage.

Reviewer

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Before we even owned a Jaguar, this garage spent a considerable amount of time giving us advice on an RAC Inspection Report we had had on a Jaguar we were thinking of buying. We followed their advice and did not purchase! We also followed their advice by looking on Autotrader website which resulted in our purchasing a Jaguar in July. Great knowledge and service. We shall definitely always use them for as long as we own a Jaguar. 10/1012

Reviewer

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Thank you for your help, interest and good services. Much appreciated!

Reviewer

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Kevin and Mark were excellent, repairing a fault which arose during a 300 mile trip from Blackpool to Norwich, at very short notice. Old fashioned customer service is rare nowadays, here it lives!