Very helpful and friendly staff, from the Boss to the mechanic. Very thorough in their diagnostics. Ensured I was satisfied before I left. Would certainly recommend them again. If anybody has a Jaguar, these are the guys to go too. Just recently bought my Jaguar and would be using them to service it
J-Cat Independent Jaguar Specialist Ltd
11-12 Telford Close, Sweet Briar Ind Est, Norwich, Norfolk, East of England, NR3 2BN, GB
Customer reviews
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Amazing service throughout. The guys there really looked after me and charged a very competitive price for the work completed.
My first time at this garage. It's nice to have a genuine friendly face and prompt attention to the customer's needs. It must be the best Jaguar garage in Norwich!
Thanks again for an excellent customer service as always. Stay well and safe
Mark, I just wanted to thank you for the way in which you responded to me when I turned up on your doorstep unannounced this morning. I am grateful to you for that and also for the reassurance that the result of the diagnostic test provided. Good old fashioned service, you can't beat it!
Main Jaguar dealer recommended so booked car in at J-Cat to have work done, but J-Cat said work not needed and car passed mot.
I've been taking my Jaguar to Mark and his staff for the past four years. With years of Jaguar experience you can confidently let J Cat take care of your cherished car. It has been the only garage I have had 100% confidence in and at a fraction of the cost of a Jaguar garage.
Excellent service from J-Cat. Much more helpful and knowledgeable than Jaguar dealers I have been to before. Very happy and at a very good price. Will definitely be back.
Super care from staff for both customer and Jaguar.
Excellent knowledge of the car and extremely helpful with any issues with the car.
Professional and friendly service. Thanks Mike.
Very satisified. Thank you.
Very friendly.
Have used this garage for the past eight years and cannot rate them highly enough for their friendliness and professionalism. I travel a round distance of fifty miles to use this garage and will continue to do so for as long as I own a Jaguar as I have total confidence in their work.
I can't recommend this garage enough! The staff are very professional in their approach. Terrific communication, perfect service, great value for money and I always feel very satisfied with the work they carry out on my car. One of the true trusted garages and a credit to the Good Garage Scheme.
Excellent!
I would just like to thank you for the work you did on my F-Pace today. Your mechanics were professional and friendly. I will certainly bring my car back to you for all the work that needs to be done.
I have been taking my X-type to J-Cat for service and MOT since acquisition in 2012. Very happy with all aspects of service (of car) and staff. Today's visit, as usual, was for annual service and MOT (passed without advisories).
As usual, my car was given a major service and ready on time, thank you.
Thank goodness you guys were still open. I am a carer and rely on my car to travel to my workplace every day - thanks so much to Mike for sorting it out in a few minutes at no cost to me - please stay safe!