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J-Cat Independent Jaguar Specialist Ltd

11-12 Telford Close, Sweet Briar Ind Est, Norwich, Norfolk, East of England, NR3 2BN, GB

5.0 out of 5 396 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Very helpful and friendly staff, from the Boss to the mechanic. Very thorough in their diagnostics. Ensured I was satisfied before I left. Would certainly recommend them again. If anybody has a Jaguar, these are the guys to go too. Just recently bought my Jaguar and would be using them to service it

Reviewer

No star rating

Amazing service throughout. The guys there really looked after me and charged a very competitive price for the work completed.

Reviewer

No star rating

My first time at this garage. It's nice to have a genuine friendly face and prompt attention to the customer's needs. It must be the best Jaguar garage in Norwich!

Reviewer

No star rating

Thanks again for an excellent customer service as always. Stay well and safe

Reviewer

No star rating

Mark, I just wanted to thank you for the way in which you responded to me when I turned up on your doorstep unannounced this morning. I am grateful to you for that and also for the reassurance that the result of the diagnostic test provided. Good old fashioned service, you can't beat it!

Reviewer

No star rating

Main Jaguar dealer recommended so booked car in at J-Cat to have work done, but J-Cat said work not needed and car passed mot.

Reviewer

No star rating

I've been taking my Jaguar to Mark and his staff for the past four years. With years of Jaguar experience you can confidently let J Cat take care of your cherished car. It has been the only garage I have had 100% confidence in and at a fraction of the cost of a Jaguar garage.

Reviewer

No star rating

Excellent service from J-Cat. Much more helpful and knowledgeable than Jaguar dealers I have been to before. Very happy and at a very good price. Will definitely be back.

Reviewer

No star rating

Super care from staff for both customer and Jaguar.

Reviewer

No star rating

Excellent knowledge of the car and extremely helpful with any issues with the car.

Reviewer

No star rating

Professional and friendly service. Thanks Mike.

Reviewer

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Very satisified. Thank you.

Reviewer

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Very friendly.

Reviewer

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Have used this garage for the past eight years and cannot rate them highly enough for their friendliness and professionalism. I travel a round distance of fifty miles to use this garage and will continue to do so for as long as I own a Jaguar as I have total confidence in their work.

Reviewer

No star rating

I can't recommend this garage enough! The staff are very professional in their approach. Terrific communication, perfect service, great value for money and I always feel very satisfied with the work they carry out on my car. One of the true trusted garages and a credit to the Good Garage Scheme.

Reviewer

No star rating

Excellent!

Reviewer

No star rating

I would just like to thank you for the work you did on my F-Pace today. Your mechanics were professional and friendly. I will certainly bring my car back to you for all the work that needs to be done.

Reviewer

No star rating

I have been taking my X-type to J-Cat for service and MOT since acquisition in 2012. Very happy with all aspects of service (of car) and staff. Today's visit, as usual, was for annual service and MOT (passed without advisories).

Reviewer

No star rating

As usual, my car was given a major service and ready on time, thank you.

Reviewer

No star rating

Thank goodness you guys were still open. I am a carer and rely on my car to travel to my workplace every day - thanks so much to Mike for sorting it out in a few minutes at no cost to me - please stay safe!