Independent Mercedes Specialist

How refreshing to find a real garage which gives a professional service and one which demonstrates a very high level of commitment to the customer.

Despite being in the motor trade myself, I trust Chris to look after my Mercedes because of his specialist knowledge of the make.

All very satisfactory.

Just had our Mercedes A Class serviced and an excellent job carried out. Fast and friendly service with expert advice. I would not hesitate in using IMS again. Our car even received a wash and hoover. Top job.

Great service. Collected and returned car at times agreed. Cannot fault and would recommend to others.

Very good all rounders.

Excellent service with very reasonable charges. I have complete faith and trust in the work they carry out.

Most helpful and informative regarding all stages of the work undertaken.

Excellent customer service as usual. Including collection and return of vehicle.

Friendly, family run business. Deals with one make of car and provide a knowledgeable infrastructure you can trust.

Exceptional care and attention to detail - plus, outstanding overall customer service.

Very pleased, actually got to speak to the mechanic who worked on my car, very rare but useful.

Where as other garages (mainly main dealers) tend to encourage repairs, we find that you tend not to recommend unnecessary work if you feel that such work is not necessary.

A first class garage.

Good attention to detail.

Overall a very helpful garage who gave useful advice about condition of certain elements of my car.

Helpful and straightforward advice about the issues and more general points about my car.

Chris has been maintaining my car for five years. He has always been courteous and proficient. Just goes to show - you don't have to pay for marble floors, free coffee and Internet access to get great service!

Very good service.

Great diagnosis, always helpful and good value. I trust them!