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Globe Garage

Greenside Road, Crawcrook, Tyne & Wear, North East, NE40 4LF, GB

4.9 out of 5 160 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

My car's exhaust snapped in two on 02/02/16. I phoned the garage and was told to bring it straight in. Karen tried to find a replacement in the local area but could not. She managed to find one in another part of the country which was sent overnight and fitted the next day. Excellent service.

Reviewer

No star rating

I was especially pleased that my problem was dealt with very quickly in spite of it being the Christmas season. Also I was impressed by the general air of tidiness and efficiency.

Reviewer

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Very pleased with the work and everyone was so helpful. Couldn't of been more happier with the work they did. I'll be back.

Reviewer

No star rating

Took my X3 in for an MOT. The lads found a broken coil spring and the rear brakes needed renewing. Karen provided the best possible price to repair my car. Karen had one of the lads take me back home. She then picked me up and took me to the garage. Great service, great price. Highly recommended.

Reviewer

No star rating

Simply fantastic garage, wouldn't hesitate to recommend to anyone. Fantastic customer service, reliable, honest and professional! Other garages could learn a lot from Globe.

Reviewer

No star rating

Fabulous garage. Friendly, reliable and 100% trustworthy. I have been using Globe Garage for two years and I'll never go anywhere else. I have total confidence in the staff. The customer service in particular is first class. Karen keeps you advised every step of the way; she really goes the extra mile.

Reviewer

No star rating

If the Globe was a hotel, it would be 5 stars. Never have I felt so important as a customer. The bigger chain stores/garages could learn a lesson from this professional friendly service, as always first class.

Reviewer

No star rating

Fantastic people, fantastic service, fantastic mechanics and all at fantastic prices! Thank you Globe x

Reviewer

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We take both out cars to this garage. Wouldn't go anywhere else. Always go the extra mile for us. A1++++ people and service.

Reviewer

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Top marks in both the service reception and the high level of professional ability of the technical staff. It is the only garage I have dealt with where I have been able to have complete trust and confidence as a customer since using them over the last four or five years.

Reviewer

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Me, my wife and son al use the Globe. Outstanding!

Reviewer

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Staff are really helpful and resolve problems as they see them. Very helpful.

Reviewer

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First class service at a fair price in a friendly atmosphere. What more can you ask for? I'll definitely be back and I'd recommend it to anyone looking for a garage they can trust. Well done team.

Reviewer

No star rating

Highly recommended. I have full confidence in the mechanics and quality of work. I would not trust my car with any other garage. A first class garage that go out of their way with customer service.

Reviewer

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Excellent service, friendly, welcoming, efficient, courteous and very helpful. A good price, but if I'm honest I would pay more for the service at this garage. They are that good with their customers.

Reviewer

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The most honest and trustworthy garage I've ever visited. Service is always quick and efficient. Moved away from the area now but still continue to use this garage. Can't rate it highly enough!

Reviewer

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I am now aware that I have not had good service from previous garages. Will definitely continue to use Globe Garage.

Reviewer

No star rating

Superb helpful service - they did exactly what was required quickly and efficiently. Also reported and then repaired other problems. No hesitation in recommending to others.

Reviewer

No star rating

While they are in temporary premises due to a fire and so 4 or 5 miles from me they gave me a lift home when I dropped my car off then picked me up to collect it, so that on top of a good job at a reasonable price equals top marks from me.

Reviewer

No star rating

Fantastic customer service, keeping you informed every step of the way - Karen is great. Reasonable prices, wouldn't hesitate to take our car back