Skip to content
InDeGarage
Browse garages

Charnwood Car Company

8 Duke Street, Loughborough, East Midlands, LE11 1ED, GB

4.9 out of 5 2,766 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Great garage, very helpful, good service and great teamwork.

Reviewer

No star rating

Excellent service again, very realistic approach to keeping an old car going. Very trustworthy undertaking only what is required.

Reviewer

No star rating

We are very happy with the excellent service we have received from Charnwood Car Company. Their skilful expertise in dealing with our car. We will definitely use the company again.

Reviewer

No star rating

Have used this garage on many occasions and their customer service remains second to none. They explain all work needed in an easy way that I can understand.

Reviewer

No star rating

Very professional garage. Good communication with the customer. Very thorough check. Would definitely recommend and will be doing so.

Reviewer

No star rating

Efficient service, kept well informed and reasonably priced.

Reviewer

No star rating

Excellent service as usual. Thanks.

Reviewer

No star rating

Thank you once again for your excellent customer service.

Reviewer

No star rating

What's really impressive about this garage was that, having dropped the car late afternoon, I had a call the same day with a fault diagnosis and an estimate for the repair!

Reviewer

No star rating

As always, excellent service in every way.

Reviewer

No star rating

The bill was exactly the same (modest figure) as in 2013, the way to a Scotsman's heart!

Reviewer

No star rating

Customer service is 2nd to none. Quality of work is excellent. Would not even think about using another garage. Regularly recommended to others.

Reviewer

No star rating

As always, exemplary service given by Mel Davies and the team from initial contact to booked car in to collection upon completion of the work/service. The customer care is second to none and always undertaken in a polite and friendly attitude.

Reviewer

No star rating

Excellent service as always. Much appreciated. Mel and her staff are always good in a crisis. Thank you again.

Reviewer

No star rating

Excellent service provided by Tony and Melanie.

Reviewer

No star rating

The last 2 visits to Charnwood Car Company have without surprise for me, confirmed that they provide a consistent, conscientious, complete car and customer care plan for everything and the situation is working for us.

Reviewer

No star rating

Always helpful and reliable.

Reviewer

No star rating

Usual excellent and friendly service. I thought this level of service from a garage had dies out. Glad to be proved wrong.

Reviewer

No star rating

Very good service carried out. Staff helpful and polite and willing to help in any way.

Reviewer

No star rating

Fantastic service, have used this garage for over ten years and always satisfied. The staff always go the extra mile and even give a box of chocolates as a thank you. Will be back next year for MOT and service.