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Charnwood Car Company

8 Duke Street, Loughborough, East Midlands, LE11 1ED, GB

4.9 out of 5 2,766 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

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Used this garage many years ago and don't know why I changed. Will definitely be my regular garage now and my family.

Reviewer

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Thank you again to the staff and team at Charnwood Car Company for their excellent service and good care of our vehicle.

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Prompt attention on receipt of telephone call, much appreciated. Problem solved, thank you.

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The usual high level of service delivered as per usual. All work carried out to highest standards, and full explanation given on all service and MOT details. What a good job!!

Reviewer

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Not only friendly, helpful garage but an impeccable service all round. I'm glad to have entrusted all my service and repair needs to this garage, for the last few years and will continue to do so in the future. Will recommend without hesitation.

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Excellent service, always helpful. “One feels part of the family rather than a customer”. Wouldn’t go anywhere else to have my vehicle serviced etc.

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Best garage I've ever been to. Fabulous staff, great service, keen prices. I never ever felt like I was being ripped off. I never hesitate; this is the garage I have been to for years and for as long as I live in the area I wouldn't consider going elsewhere.

Reviewer

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Great service. Fully informed every step. Staff excellent.

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Usual good service.

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Fantastic customer service as always.

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Before the service you helped my wife solve a warning light problem with no charge.

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Excellent and prompt service from friendly staff.

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Great team from Mel on reception, Tony the owner and the mechanics. Never feel intimidated like I have at other garages. Would and have recommended.

Reviewer

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Was able to book car in for repair promptly. Component failure discussed and plan to remedy outlined. Front n/s sensor ring, absent replaced and fault light extinguished. Worn suspension joint identified and replaced. Repaired quickly.

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Very professional from start to finish.

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Excellent garage.

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Always a five star service. All the team from Mel on reception, Tony the owner, and the mechanics are friendly, welcoming and explain everything that has been done. As a woman I have felt intimidated when taking my car for its MOT or service but have never felt intimidated at Charnwood Car Company.

Reviewer

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First class job.

Reviewer

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Can always be sure of a reliable service and affordable prices.

Reviewer

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Helpful, accurate and timely as ever. Thank you.