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Burgess Repair Service Ltd

Poplar Garage, Poplar Grove (end of Henry Street), Crewe, Cheshire, North West, CW1 4AZ, GB

4.9 out of 5 505 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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Thanks very much. It's like driving a new motor - runs smoother and does more miles to the gallon than before.

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Very helpful, will use again.

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This is the first time I am servicing my car in a none dealer garage. Burgess garage was very helpful and economical compared to the huge amount I had spent with the dealers.

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A garage who is both reliable and cost effective.

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John Burgess has serviced my cars for the last 23 years. Both John and his son are always very nice and do a very good job.

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Very pleased with service, very helpful. I will be using it again and recommend it to my friends.

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Overall very pleased with work, staff were very helpful and polite, would use again in future.

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Excellent service.

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Good service, very efficient and friendly.

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I was staying in a Travel lodge 5 miles from John Burgess garage. We were on short holiday at Alton Towers. At 18.30pm on Wednesday 7th April the drive belt on my car snapped. I looked through Yellow Pages and located Burgess Garage as the nearest postcode to me. I called the number and luckily got through to John. I explained the situation and he advised of what the fault was. He then offered assistance with the car if I could not drive it to the garage. We arranged that I would drop it off that night and he would repair it as quickly as possible the next day. We were going to Alton towers on the Thursday but obviously with the car out of action that was at risk. John said he would get the car fixed ASAP and let me know, therefore I expected the car by mid afternoon. I was lying in the hotel room at 08.10am when I received a call from John stating that the car was repaired and ready for collection. When I arrived he informed me that due to my situation he went to the motor factors at 07.30am on his way to work rather than waiting on the delivery driver and came into work early and did the job. I was absolutely thrilled and grateful for that. Then he told me the price which was even better, less than £40, delighted. In my circumstances, a garage could have charged me almost anything and I would have paid but John was genuine, honest and extremely pleasant. An absolute joy to do business with. If anyone reading this is looking for a garage to get work done on a car, then this is certainly the place. This guy went way above the call of duty for us and due to this we were able to get to the park for 10am and enjoyed our day. My kids were not bored looking out of a hotel room window. Thanks a bunch John , You are a true gent and my wife and kids were truly grateful as am I. Kind regards, Dennis Henderson.

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All contact was excellent, informative and very good value. I would never go to another garage again.

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Very pleased with all work that has been done since I started taking my car there over 3 years ago.

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Once again 5 star service and contact. I am willing to recommend this garage to anyone-it is the only garage I use.

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Very helpful and very efficient service.

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They never let you down, they came to my aid on Christmas Eve when my exhaust failed. They replace it within one hour, always reliable.

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Will always go that 'extra mile'. My job needs me to be on call, so a reliable vehicle is essential. Burgess' did just that.

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I contacted the garage after arriving at work with a wreaked tyre.They acquired a replacement tyre. They collected the car and fitted the replacement exactly as promised, offering a first class and friendly service.

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Very good service.

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Helpful garage with high level of service for the fair price and nice and very experienced staff.

Reviewer

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Car in for a Yearly Service and an MOT, always great service from the team at Burgess'.