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Broad Lane Garage

163 Broad Lane, Hampton, Middlesex, London, TW12 3BU, GB

4.8 out of 5 523 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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Great friendly and local family-run garage...professional and courteous. Will recommend them to my friends and family.

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They understand a 32 year old MGB.

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A fair price for good work.

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I would have no hesitation is recommending this garage to friends.

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Thank you for a very good service.

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I was contacted and consulted about each and every point of problem that involved cost. Everything was explained in plain English, making decisions so much easier.

Reviewer

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I find the work carried out by the staff at Broadlane Garage to be excellent. I always have very good service and the staff are all most helpful. I am especially pleased with the advice received regarding my car.

Reviewer

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The garage were incredibly efficient and managed to fit me in at very short notice and get the repair done quickly and, as far as I can tell, they've done it very well. However, it wasn't until I went back to my previous garage to question why my spark plugs had gone wrong so quickly after my service in December that my previous engineer noticed I had been charged for 4 coils when my car only has one - an overcharge of £205. The garage admitted the mistake immediately and said it was an admin error, but since I know nothing about cars (and therefore have to trust the garage) I had no idea I had been so grossly overcharged... for all I know, it was an admin error, but this is just a caveat for people to check their bills properly. Thank heavens for my previous garage noticing the error, otherwise I would be incredibly out of pocket, unknowingly and without reason.

Reviewer

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Excellent customer service.

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Once again excellent service.

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Great personal service and they know my car and are totally responsible for it being still on the road!

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I have been using Broad Lane Garage for almost thirty years! They are responsive, responsible and professional and I am 100% content to use this family run garage!

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Ten out of ten!

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Very good service, only did work necessary, and advised on future repairs which may be required.

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As good as it gets, these days! Many thanks to all.

Reviewer

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I have no mechanical knowledge, therefore rely on a garage 100%.

Reviewer

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Magnificent!

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The staff are very helpful and friendly.

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All staff very friendly and co-operative.

Reviewer

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Very helpful and very accomodating. Would highly recommend them! The lady at reception exceeded my expectations when she found out information for me regarding my radio as they were not going to benefit from it.