I just want to say thanks so much for an emergency repair & prompt service. So grateful for helping me resolve brake back plate problem so I could get home. My heros!!
Customer reviews
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Very friendly and efficient people and service. Booked vehicle in for brake fluid change. All went smoothly - a pleasant experience. Would highly recommend.
I have had a old BMW but it is made easier in that i get good advice about repairs and not ripped off advice that can easy happen elsewhere.
Excellent service. Diagnosed the problem immediately and fitted me in the following day. Customer-centric from beginning to end. Would thoroughly recommended.
Very knowledgeable mechanics, very honest, and friendly. Excellent service, work completed on time, very fair price. Would definitely recommend Autobase without hesitation. The best garage I have found in forty years of motoring!
Excellent service. My wife's Mini had a warning light for exterior lights and advised to call in. Two young engineers helped straightaway and resolved problem. Truly great customer service - many thanks and wouldn't hesitate to recommend them.
Knowledgeable and friendly staff. Nothing too much trouble. Would recommend to anyone.
Always brilliant service and advice, often at very short notice. Used for both my BMW and Mini Cooper S.
Excellent service and very friendly and helpful staff who go the extra bit to make it all work and come together on time at realistic rates. I would highly recommend this garage to anyone and will definitely use this garage/team again.
Very friendly, experienced and knowledgeable. Gives advice that can prevent you spending money unnecessarily. Also cooperative and quick to undertake and complete any work. Prices in the real world where you know that you aren't being ripped off as you are in some establishments.
Excellent service and very friendly/helpful staff. I would highly recommend this garage to anyone and will be definitely taking my car here from now on. Thank you!
Superb service, excellent prices and overall really happy with this garage. John is a top specialist in BMWs and I would highly recommend anyone to try this garage. Don't waste your time and money with the dealerships.
Great service. Very good value for money. Fair.
It was great to have my car serviced today by two gentlemen who obviously knew what they were talking about and actually listened to and answered my questions. All of the work was done to a very high standard, it was finished when I was told it would be ready and it cost what I had been told it would be. If you drive a BMW and are looking for a good independent garage then I can thoroughly recommend Autobase in Chipping Sodbury.
It is not often I get superb value for money and I never do this feedback thing. I would much rather pay for an hour with someone who knows how to get a job done in minutes, than with someone who has no clue, uses generic and misleading diagnostics or has no idea what they are doing and takes hours albeit at a lower rate. In my case specifically this would be a BMW main dealer, who would charge significantly more without solving a relatively simple issue. I would trust John Allen.
John provided a magnificent service at very short notice. A pleasure to do business with. First class. Many thanks.
I had a problem with my BMW 530d and took it to a BMW garage in Bristol. They had the car for two days, but were unable to find the cause of the fault, but I did have to pay for their time. I then searched on the Internet and found Autobase BMW specialists in Chipping Sodbury, the chap who runs the garage was the head technician for Dick Lovett BMW. He knew exactly what was causing the problem, and had the car running perfectly the same day. The cost of repair was very reasonable, and I was very pleased I had found a very good garage, which in this day and age, are very few and far between. Highly recommend! Thank you Autobase.
I have been to this garage several times now. They are always excellent value for money and you never get the feeling that they charge you for unnecessary work. Highly recommended.
I had all of the suspension springs replaced on my BMW 5 Series. I decided to leave sending my feedback to this website for a few weeks in order to give time for the new suspension to settle in, so I could give properly informed feedback. The work conducted by this garage was first class. I asked for and received a lot of great advice from this garage on the options I had for replacing suspension components which was fantastic and friendly. I know that a lot of the car interior needs to be removed in order to fit the rear suspension on my car and the car has come back to me as good as new - in fact better than new as the new suspension is superb!! I even have some additional, non-standard, audio equipment in my car and this needed to be removed and refitted to do the suspension work - this was done to a perfect standard. I am genuinely delighted with the work done by Autobase. I noticed that quite a lot of people who leave feedback for this garage have said that Main Dealers could learn a lot from this garage and I would definitely say the same!! Congratulations Autobase!!!!
I was very impressed with the overall service Autobase provided. They started the work as soon as I delivered the vehicle, gave me a free courtesy car and finished the work within the time specified. John, the owner was courteous and informative and nothing was too much trouble. I have visited many garages in the past and Autobase definitely has the right attitude, long may it continue. The cost was much cheaper than main dealer, yet I feel I got a better standard of service. Congratulations to Autobase.