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Ace Autocentre Ltd

25b Bankhead Drive, Edinburgh, Scotland, EH11 4DN, GB

4.8 out of 5 627 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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No star rating

Superior service from start to finish. A great example of how a garage should provide customer service. Thank you.

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Excellent service and friendly staff. Helped us understand the issue with no pressure. Fantastic!

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Excellent service.

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I was impressed with their level of communication - several phone calls advising me of each step of the repairs.

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First time for many years I have owned my own car and quite apprehensive about having work done not knowing about cars. I need not have been - excellent service all round.

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First class advice and service.

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Excellent service - tow truck driver was a credit to your organisation. Very helpful.

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Broke down with 1 month old baby in car. Service was very fast and efficient with baby being priority. Delighted with speed of contact and repair and also friendliness of all staff. Well done and thank you.

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An excellent service provided by the garage which I would have no hesitation in recommending.

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I have already recommended this garage and my husband has used it since. Best garage I have used in 30 years of motoring. Fair, honest, friendly and efficient. What more can I say!

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Very pleased with the care, service and attention to detail.

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Kept well informed of progress. Prompt service despite not being booked in advance.

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Excellent service. I had a list of repairs, an MOT and a full service. I was out of the country while this work was being done and I was still kept up to date with emails etc. Great work guys!

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Fantastic service, 5 star.

Reviewer

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I broke down on New Year's Day and - fortunately - had RAC membership. I don't live in Edinburgh so I was happy for them to have their approved firm uplift my vehicle. As soon as the garage had opened after New Year they inspected the car and told me what was needed. I was so impressed with their communication, politeness and professionalism. Like most people, I'm not a trained mechanic. So there's always that worry of whether you're being spun a story. But the staff explained everything to me and the prices seemed reasonable. When I went to pick up my car the reception was covered in certificates testifying to their quality of care, service and technical standards. I'm very happy with the repair on my car and would wholeheartedly recommend the firm.

Reviewer

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The man who came to recover the vehicle could not access the car in the underground car park - so cheerfully pushed it down to the lower level access point - with a smile at 0100 hours. He was very helpful and pleasant - definitely should be give a gold star.

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Recovery vehicle driver was friendly and helpful.

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Quick response to breakdown. Friendly and knowledgeable staff.

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Consistently good attention

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This is a great garage. I've had excellent service from them for many years.