Skip to content
InDeGarage
Browse garages

Mason-Thompson Limited

Unit C, Chambers Business Park, Sipson Road, West Drayton, London, UB7 0HY, GB

4.9 out of 5 190 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

Reviewer

No star rating

Visited Mason-Thompson having seen good reviews on this website. Steve was extremely helpful and explained to me exactly what was needed to fix it. Went out of his way to find the cheapest parts and get the best price for me. Work was carried out quickly and has completely fixed my problem.

Reviewer

No star rating

Highly recommended. Turned up late Wednesday evening needing a tyre replacement to get us home after a holiday. Steve phoned round everywhere and managed to secure and go and collect a tyre to get us back on the road very quickly and at a very reasonable price. Do not hesitate. Fantastic service.

Reviewer

No star rating

I booked my service with Steve. He did a very thorough service on my car, giving me plenty of advice on maintaining the car to the best condition. I highly recommend Mason Thompson to anyone looking for a trustworthy garage.

Reviewer

No star rating

After a very long flight back to Heathrow our car's suspension spring broke, so the RAC man contacted the garage and the owner agreed to stay open to fix our car. Steve could not have been more helpful and welcoming. He replaced both springs in case the other one went too. They supplied us with very welcome tea too, and kept us warm.

Reviewer

No star rating

Exceptional.

Reviewer

No star rating

Good all round service from very friendly staff, who are always able to help.

Reviewer

No star rating

Excellent all round!

Reviewer

No star rating

Excellent service. My vehicle was ready well in advance of the allotted 2 hour time. Friendly staff.

Reviewer

No star rating

Excellent service. My vehicle was ready well in advance of the allotted 2 hour time. Friendly staff.

Reviewer

No star rating

Very efficient.

Reviewer

No star rating

Fantastic service and very helpful staff. I would highly recommend them to everyone.

Reviewer

No star rating

Mason-Thompson were so friendly, so helpful and unbelievably quick. Being stranded at Heathrow Airport on a Saturday night with a flat tyre is not good, but Mason-Thompson came out at 9.00pm., which was only half an hour after my initial phone call to them. I really cannot recommend them enough to anyone who will listen.

Reviewer

No star rating

I felt that this garage wanted to give the customer a good experience, in what can be a stressful time whilst your car is being repaired. His staff spoke very highly about him as an employer too.

Reviewer

No star rating

Major problems unresolved by manufactures, agents. Finally solved by this team. They are honest, caring, technically clever with great charisma.

Reviewer

No star rating

First class, treated exceptionally well. Fully informed on what's going on with my car at all times. I would highly recommend this garage.

Reviewer

No star rating

Excellent customer service in all aspects. Very friendly staff. I would highly recommend this garage.

Reviewer

No star rating

Despite a problem with the original repair, the service was excellent and quickly remedied.

Reviewer

No star rating

Couldn't have been more helpful.

Reviewer

No star rating

Always friendly and helpful! Good value for money! - Who could ask for more?

Reviewer

No star rating

Brew was amazing!