Lovely people to speak to and communicate with and if they are ever in Falkirk again more than gladly take them for a pint
Mason-Thompson Limited
Unit C, Chambers Business Park, Sipson Road, West Drayton, London, UB7 0HY, GB
Customer reviews
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Well done guys on MOT and thanks for sorting out a new head light bulb Very happy with the service you gave today
Promised 45mins for the interim service but took 2.5hrs despite telling them thrice I had to be somewhere. Promised me branded premium tyre at the time of booking (Michelin, Bridgestone etc) but only stocked local budget tyres. Then charged me as much as a premium tyre. Had to wait 45min for payment
All communication was clear and simple, and the job offered was carried out and delivered on time and to high standard. This was an incredible service that I can’t recommend enough.
Had convertor etc stolen while on holiday and feeling shaken and fed up. The staff were all helpful and cheered us up.
Excellent service; very friendly. Looks after all my family cars.
Such a high standard quality of repairs to my Audi. They were extremely efficient, great value for money and very honest in their dealings. Had so many compliments since getting my car back as it looks brand new! Will definitely be using this garage again.
Excellent service. True and honest garage.
Steve was fantastic! He sourced and replaced a punctured tyre for me before my long journey back home to Manchester. I was surprised at how fast everything was completed and at a very reasonable price. Thank you Steve for the flawless service and work carried out!
We had a problem with our car after leaving Heathrow Airport. We popped in and the guys fixed it promptly and were very friendly. The repair was fixed so quickly that they didn't even charge us and we are hugely grateful.
I needed help with a tyre burst. Steve on site sourced a replacement and got it for me. As I have over fifty years customer service experience I would say Steve is one of the very best staff members I have ever met.This was endorsed by a local resident I met at the garage - need I say more.
Can't vouch for their work but they helped us out when my partner's car broke down and then refused to take any payment for their time. Much appreciated.
Had a business trip in the big city and my car decided to play up. Saw the signage and made a call. Steve was very helpful, as he came out to me and towed me in. He even gave me free coolant and screenwash ... would definitely recommend.
Superb service, second to none. Truly happy I discovered this garage. Always confident leaving my car, knowing it's in genuine hands.
I went for an oil leak check and service, was told how much it could cost and was kept informed of any other noticeable problems. When I returned to pick my car up, all the jobs were done and my car had also been given a service wash. Really impressed.
We had just arrived back from holiday and picked our car up and found we had a puncture. Seen a sign advertising this garage. The man in charge was friendly and welcoming, he put our minds at rest and then repaired the puncture quickly and efficiently.
The service, advice and repair were superb. it's the best service I have ever had. Steve was brilliant.
Excellent MOT, carried out well. Recommended and well trusted.
Correct service, correct prices.
Car needed a service and brakes replacing. Both were handled with the utmost competence and car is driving much better.