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Trench Lock Autos

Unit 16-18, Trench Lock 3, Telford, West Midlands, TF1 5ST, GB

4.9 out of 5 891 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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Very good service.

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Very friendly staff and excellent service.

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I have been using this garage for the last 8 years and in that time I have always been treated very well, the level of service is excellent. The staff are always pleasant and always get the job done. I have recommended many friends to this garage and they have also been pleased with the service. I will not use anybody else.

Reviewer

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The bill was explained clearly, and I was given the time to ask any questions. I would highly recommend this garage to my friends and family. Fair pricing and quality service.

Reviewer

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First class service, other garages please take note.

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Outstanding customer service every time. Have used them for 9 years, and have never been overcharged or received poor service at any point.

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Superb manager, so lively, friendly and trustworthy. Superb 5 stars.

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Excellent service and they are very trustworthy. I am very pleased. Thank you.

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First class service, from a first class garage.

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Excellent service. A first class job.

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I could not fault the quality of work and will use them again. I found them reliable, trustworthy and honest.

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I was having a significant problem with my car, which had been diagnosed by a national garage/repair centre, with a large quote attached. Trench Lock Autos advised me what their plan would be, using a main dealer to diagnose the problem, and how they would then undertake the repair. They collected my car from the original garage, paid for the work they had undertaken, and once the work had been completed (at a significantly lower price), they called me and took to me to their premises to pick up my car. They also rang me to provide me with an update. A great service all round!

Reviewer

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Really quick, helpful and accommodating. Good recovery contacts.

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Brilliant.

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Garage always contacts customer before work carried out, informing them of cost and what is involved.

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Amazing service. I called at 10AM on the off-chance they could fit my car in on the day. A tow truck arrived at my house within an hour of speaking to them, followed by a call a couple of hours later confirming the problem, cost and timescale to fix (about an hour). Got a phone call once the car was fixed and they very kindly offered to give me a lift over to the garage. Overall excellent, friendly service, a rapid response and very reasonable priced (they managed to do all of this for less than what another garage had quoted me).

Reviewer

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Very good service every time I have used them, and at a reasonable price.

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Now we have found such a good garage, we will continue to use them for all our repairs, MOT and servicing. It is nice to find somebody who is honest!

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A garage to trust.

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Always great work done; courteous, polite and trustworthy.