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Ferguson Motor Repairs Ltd

Mary Street, Seaham, North East, SR7 7JT, GB

4.9 out of 5 410 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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No star rating

Always friendly and extremely helpful.

Reviewer

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Top garage and staff. Been going for years now and never get ripped off. Always go the extra mile; see you in a 1000 miles for my service.

Reviewer

No star rating

I went in with a bearing noise. They replaced driver side front and this did not cure the fault and was told they need to do more work. There was no mention of cost so assumed would cost. Took my car to a Citroen expert to get locking wheel nuts removed to be told the passenger front bearing is faulty. So basically the garage repaired the wrong side. /////////////////////////////////////////////////////////////////////////////////////////// Garage Response: Customer phoned, asking for price to supply and fit driver’s side wheel bearing on Citroen C5. Customer had taken vehicle to another garage prior and came with the fix. We quoted him a price of £102.00 to which he agreed and then brought his car in. The car was checked and inspected and the faulty bearing was fixed. After a road test, there was still a fault on the vehicle, which we suspected was the hub. While fitting the bearing there was no indication that the hub was faulty. It was not until after the bearing was fixed that this issue and other noises arose. I agreed to get the car back in to diagnose what the issue was, to which the customer agreed, asking what the cost would be. I explained that the cost would be the cost of the parts only and no other cost. The customer agreed to bring the car in the following week. The day before the car was due to be brought back, the customer called again to confirm the price. The customer was advised by me the price could not be confirmed until the diagnostic was completed. The following day, when the vehicle was due to be brought back, the customer failed to turn up. Travis Ferguson, Owner, Ferguson Motor Repairs Ltd

Reviewer

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Use this garage all the time - very efficient and friendly.

Reviewer

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Always extremely reliable, professional and friendly. Cracking job every time. Great service and excellent value. Highly recommended.

Reviewer

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Go out of their way to be helpful and know from previous experience with them they can be trusted to carry out only the work necessary. Gives me faith in them.

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Garage is very helpful and the owner always puts himself out to help us. Will recommend to family and friends.

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Highly recommended.

Reviewer

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Excellent garage.

Reviewer

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Excellent service, great value for money and friendly people to deal with, would 100% recommend to anyone.

Reviewer

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Excellent service. They could not be more helpful and obliging.

Reviewer

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Always pleasant and helpful.

Reviewer

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A good and fast service and a very reasonable price.

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Highly recommended. High standard of work and friendly and competent staff.

Reviewer

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Great service, happy with good customer service.

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Very happy with customer service, always helpful and explain in laymans terms.

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For once I felt confident that the work on my vehicle would be done to my satisfaction.

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Friendly local garage.

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Highly recommended.

Reviewer

No star rating

Good garage and friendly staff. Will use again.