Had a very urgent last-minute repair needed as had flat tyre on way to work this morning. Took car to Mastertec (who I use all the time) and even though they were very busy, they went "out of their way" to fit me in. They looked at the flat tyre and replaced it in under an hour. Am very impressed and a huge thank-you & immense gratitude to Mark and the team for replacing my flat tyre, which happened at the very last minute on my way to work. End result meant that I was only minimally late for work and no problems.
Mastertec Ltd
Unit 1 Oakwood House, Tonbridge Road, Romford, Essex, London, RM3 8TS, GB
Customer reviews
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Absolutely first class service from the boys at Mastertech. The MOT on my car had expired yesterday and was due a major service & MOT. I cannot get to the garage during the week, because of work pressures, so can only go on a Saturday. My car failed the MOT, but Mark and the boys at Mastertech "went out of their way" and endeavored to get all the MOT repair work, re-tested and ensured my car passed the MOT, before they shut at 1pm on a Saturday. Their customer service was absolutely excellent and a huge thank you for their hard work and customer care. I will always use this garage and recommend them to anyone. Well done, for such first-class service.
I have been using Mastertec for the past few years for servicing and minor repairs to my car. They are always very honest about what needs doing and their costs are very good. Mark is extremely helpful, friendly and always goes the extra mile! I have total confidence in Mastertec and have recommended them to plenty of friends. Highly recommended! Keep up the good work!
Brilliant and reliable service. I'm very happy!
Friendly, good communication. Explained any issues and checked if any extra work was OK before doing it. Very impressed and they picked and dropped off the car. Prices are very competitive and will definitely use again.
This is a very good garage. The staff are brilliant, and I would not go anywhere else. I will be telling all of my friends about you - thank you.
I had always used main dealers, but since retiring I need to watch the pennies. Mastertec are local and after repair I can confirm they provide excellent service and customer relations. Nothing is too much trouble for them. The costs were reasonable, and I will use them again and recommend them 100%.
Mastetec always provide an accurate quote followed by a fast friendly and reliable service. I've used nowhere else for years and have recommended them to many family and friends.
The only local garage that was prepared to collect and deliver back my car. A big help as I am disabled.
First time Mastertec have serviced this car. The difference is superb. It handles better, feels more stable, steady, lively, a bit more exciting to drive. Fuel consumption better. Overall sound improvement.
Superb friendly, efficient service. Confident to recommend to all.
A very friendly, cheery and happy group of guys. Very helpful. I certainly would not change garages.
Very helpful and friendly as well as efficient.
Will recommend to others.
Reliable, friendly staff, very helpful and polite.
Always accommodating and helpful. Have had a free courtesy car to add to the already good service.
I was really pleased with the service, and all of the staff were very polite too. I would recommend this garage. :-)
Excellent service, from happy service.
They phoned me at every stage of the service, advising me what was recommended and needed to be done, with the costings. I was also provided a courtesy car - free of charge. Excellent customer relations and quality of work.
Communication is excellent; very honest.