Very pleasant, only criticism is delay in returning phone calls. Very convenient that they are black circle agents. Nice touch to deliver car back to me.
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Frettenham Service Station Ltd
45 Buxton RD, Frettenham, Norwich, East of England, NR12 7NH, GB
Customer reviews
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After the timing chain breaking on Mini that I’d only bought a few months previously I was very upset and stressed. After getting quotes from several garages, I went with Frettenham Service Station. I’m very happy with the service I received.
Took our car in for a standard head gasket repair but turned out to be a much difficult job resulting in lots of labour. They were so helpful, especially when they found out that my husband had been rushed into hospital resulting in emergency surgery and returned the car to us!Outstanding service!
Very happy, never used them before but will definitely enquire for prices when I next need a service. Staff all very friendly and helpful.
Very friendly and efficient staff. They kept me informed as to what work was being done and completed everything quickly. I will continue to use them and recommend them.
Always excellent service
I have used FSS for many years and always had excellent service.
This family run business has cared for our family cars for many years and is the epitome of what a great local business should be!
Used for years, very good overall service!!!
Great service as ever from my local garage.
Have had my company car serviced through this garage before and recently had to have some checks done for a warning light. On both occasions really great service, excellent communication with updates and friendly staff.
Very friendly staff, good service , Sam was very informative and helpful.
Extremely professional friendly service from everyone.
The car was repaired within 24 hours and at the price quoted - the garage also delivered it back to my home when I was unable to get over to collect it that day! Contact from Sam in the workshop and with Zoe on reception could not have been more professional and friendly!
Great service and customer communication.
Fitted me in for repair same day, even though they were busy. Kept me informed.
Great family business, great service and reasonable prices.
Very friendly and helpful customer service and all work carried out on time and as agreed.
Friendly staff who go an extra mile for their customers. I am very pleased with the quality of the work. Will use them again. Reasonably priced as well.
Excellent business and personal service. Feel a very valued customer.