Our Feedback: If there is anyone out there wanting a garage to carry out an MoT. (while you wait); provide annual maintenance and servicing, or looking to get help on just about anything else for the car - then look no further than 'Harrow Service Station'. It's not only a one-stop-shop for those small or big car problems that somehow happen just when you need your car the most (e.g. fuse blown or light bulb replacement), but it's that 'special' kind of garage that literally lives and breathes what we all desire when things do go wrong - and that's 'Customer Service'. We have used Harrow Service Centre since 1998 when we moved into the Borough and, during the 20 years to present, the reception staff and mechanics have always been courteous, polite, helpful with advice and, above all, professional in their dealings with us. There are times during the year when, like many other car service stations, Harrow Service Centre are fully booked up with clients and yet, still find time to listen to you and the problems that your car has. Many times the staff will at least take the time and have a quick look at the problem. Staff will then do their utmost to accommodate you and your car - and more often than not, at a date and time that best suits you. Honesty, integrity and pride in their workmanship comes to mind, if we are asked our opinion of Harrow Service Centre staff - both at the Reception and in the workshop. There is always a welcoming smile, even when we can see that they are working under pressure. Not surprisingly then, how busy Harrow Service Centre are on a day to day basis, as the type of customer service delivered (together with its trustworthiness) is extremely hard to find in a lot service driven businesses. Especially so, in this day and age where many a service industry is profit driven and customers are 'fitted in' when it is convenient for the company - not the customer! Harrow Service Centre should take great pride in what it has achieved as an independent service provider. In the 20 years we have confidently, and without question, utilised their skills; expertise and always heeded their advice. It never treats its customers with complacency and, this alone, is testament to the credibility of each and every one of its team members at the Centre. We have no doubt that the whole approach to its customer service, is second to none. Any car owners out there within or out of the Borough who have not used Harrow Service Centre, then you would be doing yourself an injustice in not giving the Centre an opportunity to demonstrate the validity of this feedback - which we can't emphasise enough, is as true today as it was 20 years ago when we first called upon their services. Harrow Service Centre is a jewel in the 'Harrow Service Industries' crown - and long may it remain so. You cannot put a price on true professionalism, and the Centre holds this value at its heart of its day to day business operations. Now add to this the quality of its workmanship and first class customer service, it's a win, win situation for both its customers and the Centre itself. Harrow Service Centre has the right mindset and above all, values each and every one of its customers highly. With these attributes alone, it can only continue going from strength to strength. Our personal commitment to Harrow Service Centre has been earned from day one, twenty years ago, and we will remain steadfast and loyal to it for many years to come. So what's not to like? Give the Centre a go and from our own experiences, we know that you'll never leave disappointed.
Customer reviews
We share consumer feedback and verify each review as far as possible.
HSC have provided an excellent and friendly service on the occasions that I have used them. The garage was a recommendation by my brother. I have not been disappointed. A big plus is that HSC are willing to check over any problems that I have with my car at short notice, if need be - not like having to book a week or so in advance (if I am lucky) which is often required by a Ford dealer. In some instances the repair/fix has been carried out while-you-wait. HSC are a trustworthy garage and as such I would not hesitate to recommend HSC to others.
Used HSC on recommendation of a friend. Had a very quick efficient service and mot work carried out,appreciated the phone call to explain situation with car and costing.Have booked in my wife's car for mot and service on basis of my cars repair.
Great service as usual
Job well done on time.Nimesh on the reception is very friendly and explained in full about work carried out.
The staff was super helpful and accommodating. I got a new set of tyres for a more than reasonable price and they washed and vacuumed my car as an extra (non-charged!!!) service. Will absolutely use this garage again!
I have been using HSC for many years (and many cars). I have always found them to be honest, realiable and competitively priced. I will continue to recommend them to anyone that wants a trustworthy car service centre.
The service provided is always nothing short of excellent. They can always be trusted for honest advice, for doing a very good job and for a price that is very reasonable.
Staff were attentive
Harrow Service Centre has always carried out repairs to my car in a quick and timely fashion. They always explain clearly the problem with the car and how much everything will cost. They keep in contact about the how the repairs are going and do their best to fit around when you will need your car back. I thoroughly recommend them.
I found my experience to be very good. The staff were both curtious and efficient.
EXCELLENT WORK AND VERY HAPPY WITH THE WORK DONE
Important no additional work than necessary is carried out to inflate service cost. This is always an understanding I get with this garage. Very friendly team. Thanks
Superb garage. Always helpful and provide clarity in advance on what work is required and how much it will cost. Bend over backwards to be accommodating.
Good service - both for the car and the customer! Always very reliable.
Harrow Service Centre provide a most excellent service in every respect; they provide a full a detailed report on your vehicle that most other garages do not and they treat your vehicle with respect. The Reception is spotless, the staff are amazingly helpful, their prices are competitive and I would recommend them to anybody I know - for me, they provide nothing short of a First Class Service.
Everyone I've come into contact with at the garage is always very helpful and polite. They take a personal interest in one's situation and carry out required work efficiently and competently. Thank you!
Booked online where the service was £190. After a new tyre £60 (£250) VAT was then added resulting in £300 total. Without tyre the service cost £228 which is £38 more than advertised online. I would've gone through Ford had I known this would happen. Quick service but misleading rip off prices..better off going to dealer as they are cheaper and upfront!