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TOP Gear Auto Services

Oaklands, Merthyr Vale, Merthyr Tydfil, Wales, CF48 4SY, GB

4.9 out of 5 103 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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Excellent service and price. Highly recommended.

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Excellent service. Diagnosed my diagnostic fault and repaired it when other garages had failed.

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Staff always very helpful and courteous. Will go out of their way to be helpful.

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Good guys, happy to go there.

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Used the garage a few times now and always helpful and friendly. Will keep using it. My son and daughter also use it.

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Always very reliable and helpful.

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First class service very reliable.

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I always find the staff to be happy to answer any questions I have about my car. They are so polite, and such happy staff.

Reviewer

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After having purchased a BMW M3 from top Gear, I discovered the rhs foot wells were becoming increasingly damp and even puddling in the rear one. I took it back and told Marc, whereupon he cleaned out the scuttles which had become filled with dead leaves etc and hoovered out the water. he said that should solve the problem but if it continues to come straight back. The following week we had heavy rain and I realised the car was still leaking, I returned to the garage. After visiting various forums and my husband sitting in the car for hours watching where the water was coming in, we decided we thought it was a leaky windscreen. Returning to the garage Marc immediately rang his windscreen fix it man and booked the car in for the following Tuesday to have thw windscreen re-sealed. This was conveniently done at my work place and at no cost to me, all covered by warranty. Unfortunately when the windscreen was removed it cracked so I had to have a new one, which I am sure was very costly. What impressed me the most was the attitude of Marc to solving the problem and that whatever needed to be done to fix it would be. Having dealt with many garages over the years this does not happen regularly in my experience. In fact on one occasion I had to threaten court action, with a garage in Bargoed, when the car I brought had a broken rear suspension. I can not praise Marc and his staff highly enough, they truly deserve to be in the Good Garage Scheme. Keep it up lads.

Reviewer

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I have always had a very professional and extremely helpful experience at Top Gear when using them for tyres and MOTs but having purchased a cheap runabout from then with a months warranty, the alternator broke. As the month was almost elapsed and the car on a 52 plate has done 120k miles I thought I would be on my own. With consummate professionalism they took the car in, replaced the alternator and exceeded, in my opinion, their own high standards of customer service. If only all car sales and repair facilities were of this standard there would be no need for Trading Standards. Well done boys, keep up the good work.

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I have used this garage for the past 3 years for all servicing etc. They are totally reliable, professional and knowledgeable.

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My car actually felt as if it had been serviced. Very courteous and helpful staff, who don't rip you off as many garages do.

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My family has used this garage since it first opened. Absolutely outstanding and professional service with a very friendly approach. I have recommended them to all our family and friends.

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Service was outstanding, very professional, helpful and totally trustworthy.

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Always helpful and efficient in getting my car back on the road.

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We use this garage all the time (for 5 cars in our extended family) for everything from tyres to servicing. They are polite, friendly and extremely professional. Prices are more than reasonable and they go far more than the extra mile, no matter how small the repair!

Reviewer

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I always use this garage. They are very professional and always eager to help. Prices are very reasonable. I highly recommend them.

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The boys go the extra mile to ensure customer satisfaction.

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Explained things very clearly and nice friendly staff.

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Excellent service again!