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Mick Coop Motors Limited

Unit 3, Broadwyn Trading Estate, Waterfall Lane, Cradley Heath, West Midlands, B64 6PS, GB

5.0 out of 5 1,008 reviews

Customer reviews

We share consumer feedback and verify each review as far as possible.

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No star rating

First class and a very comprehensive evaluation on the state of the vehicle.

Reviewer

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I was kept informed about the work that was done, and what needed to be done. At no time was I pressured into having work done that didn't need doing. I will definitely be coming back to this garage for all future work.

Reviewer

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I have used this garage for about 10 years now and the service levels and attention have never been less than excellent.

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First class service. All who were involved were friendly, very informative and professional. I will use this garage from now on. Five stars.

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Excellent service: friendly and professional. Highly recommended.

Reviewer

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Phil and his boys did a superb job as always. He advises what, if anything, should be replaced and why - and then leaves the decision to you. Once you have made your decision, the job just gets done with no fuss (he even shows you the old parts so that you know that has has actually changed them!). Everything you want from a mechanic. Fantastic!

Reviewer

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I had a major service and MOT - Phil and his lads are, as always, truly fantastic. They keep you informed about what needs to be done and why, in terms that you will understand. They always carry out work to an extremely high standard and are friendly and helpful also. Your worn/failing parts are shown to you when you collect your car so you can see for yourself exactly why the part has been replace - something a good garage should do! Really you could not ask for more, as many have said, you get what you expect from a top mechanic.

Reviewer

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Fantastic service. They put right the mess created by another garage, and kept me informed every step of the way. I would recommend them to all.

Reviewer

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The usual high standard from Phil and the lads. Much cheaper than the main dealer. Thanks.

Reviewer

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Excellent information received on the repairs needed before the work was undertaken. They kept me up to date throughout. The parts that were removed, were kept and shown to us after the work had been carried out, so that we could understand in more detail what had been done to our car. The staff are always polite and courteous, and are never too busy to give advice when required. Overall, an excellent local garage with old fashioned principles and values. Top class service! A garage that you can trust and depend on.

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Highly trustworthy, outstanding service and support.

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This garage is a family run concern, and the owners and staff are most friendly. You know that all jobs are done safely and are 100% reliable.

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Exactly what you want a garage to be - knowledgable, courteous and caring.

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Excellent service at all times. Work is carried out to a high standard.

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Very informative, they give plenty of options. They give permission before carrying out extra work. All good!

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They are an excellent garage, puts main dealers to shame.

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Extremely friendly, I was always spoken to politely and ever thing was well explained. I felt happy as a woman going to the garage on my own too.

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First class garage - honest!

Reviewer

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The customer service, attitude and staff are brilliant. The work is outstanding on my car, and the staff explain everything and show me what they have done. They are a very good crew.

Reviewer

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Nothing was too much trouble, and they took the time to explain things. They did this all with a smile, which is hard to find these days!!